Privacy Policy

Lockd Future Self Storage Ltd (“we”, “our”, “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our self storage facility in Hull. In addition, it sets out your rights under UK data protection law.

1. Who We Are

Lockd Future Self Storage Ltd is a limited company registered in England and Wales. We operate a secure storage facility with modern digital access systems. Therefore, you can trust that your information and your goods are handled responsibly.

• Company Number: 15284267
• Registered Office: 650 Anlaby Road, Hull, HU3 6UU
• Trading Address: 31–33 Reform Street, Hull, HU2 8EF
• Phone: 01482 276010
• Email: info@lockdselfstore.co.uk

2. Information We Collect

When you use our storage services in Hull, we collect personal data that is necessary to provide safe and reliable storage. In particular, this may include:

• Personal details such as name, address, phone number, and email
• Payment information processed securely by Stripe (we do not store card details)
• Booking and account details managed through Stora
• Security data including CCTV footage and access logs

Moreover, this information helps us operate a safe and fully monitored facility.

3. How We Use Your Information

We use your personal data to provide and improve our storage services. For example:

• To process and manage your storage booking
• To collect payments and issue invoices
• To provide customer support and respond to enquiries
• To maintain site safety and 24/7 security
• To comply with UK legal obligations and prevent fraud

As a result, we can ensure your storage account remains secure and accessible. In addition, we may contact you about essential service updates.

4. Sharing Your Information

We only share your data with trusted partners that help us deliver our services. For instance:

• Stora – booking and account management
• Stripe – secure online payment processing
• DSOC – professional site monitoring and security

Importantly, we never sell your personal information to third parties. Therefore, your data remains private and protected.

5. Data Retention

We keep personal data only as long as necessary for legitimate business and legal purposes. Typically:

• Booking and account information is retained as required by law
• CCTV and access logs are deleted when no longer needed for security

In summary, we retain your data only for clear and lawful reasons.

6. Data Security

We use strong measures to protect your information. For example:

• Encryption of sensitive payment and booking information
• Secure systems with restricted access for authorised staff
• 24/7 monitored CCTV and digital entry controls

Consequently, your personal data is protected against misuse, loss, or unauthorised access. In addition, we regularly review our security practices.

7. Your Rights

Under UK data protection law, you have rights regarding your personal data. Specifically, you can:

• Access the information we hold about you
• Request corrections to inaccurate details
• Request deletion of your data (where legally possible)
• Object to or restrict certain types of processing
• Request a copy of your data in portable format

However, please note that some requests may be limited by legal requirements. To exercise your rights, contact us at: info@lockdselfstore.co.uk

8. Cookies

Our website may use cookies to improve functionality and analyse visitor behaviour. Additionally, cookies help us understand how customers use our site and allow us to improve user experience. You can control or disable cookies through your browser settings at any time.

9. Updates to This Policy

We may update this Privacy Policy to reflect changes in our services, security measures, or legal obligations. Accordingly, the most recent version will always appear on this page. In conclusion, we recommend reviewing this page regularly to stay informed.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:

Lockd Future Self Storage Ltd
Trading Address: 31–33 Reform Street, Hull, HU2 8EF
Phone: 01482 276010
Email: info@lockdselfstore.co.uk