On your move-in day, you’ll receive an email with your personal PIN code to access the site, along with a text message linking to the PTI Store iD app on the Apple App Store or Google Play. Download the app, enter your PIN, and you’ll be granted access. When you’re near the gates or roller doors, they will appear in the app — just swipe to open. We use PTI’s Store iD app and StorLogix Cloud to make entry easy and secure.

Yes, we do have an app!

Lockd Future Self Storage uses the StorID app to give you easy and secure access to doors, gates, and smart locks at our facility.

To get started:

Android: Download here

Apple: Download here

How to set it up:

Install the StorID app from the App Store or Google Play

Follow the link above

Enter your access code (provided by our team)

Set your email and password

Accept the terms and you’re all set!

If you need help with setup or access, just contact our team and we’ll be happy to assist.

The main indoor facility is open from 6am to 9pm daily. External units can have 24-hour access. These hours are designed to keep the site secure while offering flexibility where needed.

Yes, you can cancel your move-in anytime up to 24 hours before your scheduled date. Just log into your account to manage your booking.

While we don’t have staff permanently on site, we’re frequently there throughout the day. Our team is based nearby on Hedon Road and can be on site within minutes if needed. Just give us a call!

Yes, you can! Just contact us to book a time, and we’ll be happy to meet you on site for a viewing.

Yes, to keep your belongings fully protected, insurance is required while storing with us. Don’t worry – it’s simple! Just select the value of your items during booking, and we’ll add the cover to your plan. Prices start from as little as £1 per week.

It depends on what you’re storing, but we offer a range of unit sizes to suit everything from a few boxes to the contents of a full house. Contact us if you’re unsure — we’re happy to help you choose.

You can store with us for as long as you like, from a minimum of one week. Your storage contract will continue until you give us notice and clear the storage room

Yes absolutely! you can pre-book online to guarantee your space and access when you need it.

Yes. We offer a Price Match Promise on comparable self-storage quotes from recognised storage chains.

We actively encourage customers to compare prices first. If you’ve received a quote elsewhere, show it to us and we’ll happily review it. Where possible, we’ll match the price, so you get fair pricing without compromising on quality.

When we match a price, you’re not getting cheaper storage — you’re getting modern, purpose-built self storage in Hull, often at the same price customers are paying elsewhere for less.

Read our Price Match Promise: https://lockdselfstore.co.uk/price-match-promise/

It’s simple. Get a quote from another recognised storage provider, then get a quote from Lockd. Send us the competitor quote (a link or screenshot is fine) and our team will review it and respond quickly. There’s no pressure — just a straightforward conversation about fair pricing.

No — and that’s the point. When we match a price, you’re not getting the same storage experience. Lockd offers modern, purpose-built self storage with clean, secure facilities and local on-site support. In many cases, customers are paying the same price elsewhere for a more basic setup.

Our Price Match Promise is about fairness on price, not lowering standards.